ISM

What is a withdrawal plan?

Fund withdrawal plan

Responsible Agency:Equitrading Global Recovery Alliance (ISM)

Equitrading Global Recovery Alliance (ISM)

FSA (Financial Services Agency of Japan)

Objective: Ensure compliance and efficient processing of user fund withdrawal requests

Responsible for: Fund management team

FCA (Financial Conduct Authority)

SEC (Securities and Exchange Commission)

Capital Withdrawal Process

The user submits personal information, the amount defrauded, and screenshots of the fraudsters’ phone numbers

The legal team will contact the user within 48 working hours

The finance team calculates the refund amount and refund method after the case is completed

After paying a 5–10% deposit, the legal team officially takes over the case

Wait 7 working days for the case to be processed

Refund only, with the transaction recorded by the transaction center

Customer service team confirms the refund has been completed and provides further guidance

Basic "solution" to solve the issue

describe

At ISM we are proud of the excellent results we have delivered to our clients over the past few years. We have an experienced and professional team who have handled a variety of cases involving single or multiple scams. Therefore, we maintain high standards of service quality and are committed to providing our customers with the best possible assistance.

The first step in handling a priority case is to properly collect all necessary evidence relevant to the case, as well as all evidence that the client can provide. Based on the evidence gathered, we will conduct an assessment to determine where and how we can take the first steps.

After signing the agreement, the agent must submit a list of required documents within 30 calendar days. Additionally, if the compliance team finds that the information provided by the client is insufficient in some respect, further documentation/evidence may be required.

After the client approves the information and strategic plan in the "Basic Package" case report, we begin drafting the agreed applications and documents to be sent to relevant financial institutions and government agencies, as well as other organizations. This package only includes communications between the two institutions. Upon request, we assist clients in communicating with companies/organizations that defrauded clients in order to reach settlements. This step is especially important when dealing with a regulated broker or a reputable company. Please note that with this package, the waiting time for documents and letters drafted by our team is standard time, up to 7 working days. Due to the heavy workload, delays may also occur. However, if you have any questions or need any clarification, your account manager is always available.

describe

At ISM, we are proud of the good results we have achieved for our clients over the past few years. We have an experienced and professional team that has handled a wide range of cases involving single or multiple frauds. Therefore, we maintain a high standard of service quality and are committed to providing the best assistance to our clients.

With our "Best Package", we provide our clients with the attention they deserve. This includes extended consultation time with our agents, more thorough investigation of the case, and drafting of additional applications and letters. Each case is unique and we tailor our packages to the needs of our clients.

First, it is crucial to understand all aspects of the client's case, and part of this understanding is to gather all the information that the client may provide about the case. Once all the required information has been gathered, our investigation will begin with an initial assessment of the case background.

Once the payment has been processed and the agreement has been signed, the client will need to submit the required documents within 30 calendar days. It should also be noted that further evidence may be required if the evidence submitted by the client is insufficient when reviewed by the compliance team.

In accordance with the above conditions, we first conduct an extensive investigation of the company/fraudster and analyze its website. The investigation is included in the package, and then we conduct a basic search of the Internet archives related to the case. Finally, we analyze the evidence, outline the inconsistencies/discrepancies between the information provided to the suspect’s client, and determine the findings.

The investigative work in this package is of moderate difficulty, which means that the resources available to us when dealing with the scammer are limited and largely depend on the evidence obtained from the client. This package does not include the purchase of business information or reports unless the client requests us to make such purchases, at which point the client will be responsible for the additional costs incurred.

Once we have fully analyzed the evidence, we proceed to design a strategic plan to be implemented and include a summary of the plan in a “best case” case report delivered within 10 business days. This time period begins after the client receives notification that the evidence is sufficient to proceed, not before.

Once the case report is submitted, the client must approve the information and strategic plan therein. Once approved, we will begin drafting the agreed-upon application and documents for the relevant organization, company or government agency. Three financial institution/organization/government agency letters are included in this package - upon request, we assist the client in communicating with the suspect or other agency to reach a settlement. This step is particularly important for regulated brokers and well-known companies.

After the case report is submitted, we follow the strategic plan and execute it to the extent possible. However, this plan may be adjusted or changed based on the circumstances and situations encountered during the case resolution process. Ultimately, the steps taken to resolve the case will vary based on the responses received from the parties involved in the fraud.

describe

At ISM, we are proud of our long history of securing favorable outcomes for our clients. Our team of experienced professionals handles a wide range of cases, including those involving one or more opposing parties/suspects. We have an unwavering commitment to providing high-quality services and a results-oriented approach to ensure our clients receive exceptional service.

Our "Premium Package" is tailored to our clients, providing them with the comprehensive attention they need. This all-inclusive package includes a thorough investigation of the company involved in the case, as well as a foundational investigation of any third-party companies, individuals or organizations involved. This means we have the ability to conduct highly specialized research to strengthen your case.

The first step in handling a priority case is to gather all necessary evidence related to the case, supplemented by any information the client can provide. The evidence gathered forms the cornerstone of our initial assessment and guides us in determining the best course of action.

Once the agreement is signed, all necessary documents should be provided within 30 days. If our compliance team finds any gaps in the information, they may request further documents or evidence.

We then delve into the evidence to understand the mechanics of the fraud/misconduct, the suspect's modus operandi, and gather any other relevant information. We then conduct a detailed investigation of the companies and individuals involved, including a careful review of the suspect's website, company information, and identifying any inconsistencies in the data provided. Our investigation also extends to potential third parties that may be involved. We then communicate our findings to the client. Upon request, we can provide business information or reports, but these are charged separately as they are not included in the package.

Once we have completed our evidence analysis, we develop a strategic plan, which is included in the "Premium Package" case report. This report will be delivered within four business days of us gathering sufficient evidence. We require the client to approve the plan before we can begin drafting the necessary applications and documents to be submitted to the relevant authorities. The "Premium Package" includes six applications, with a standard turnaround time of up to five days, but this can vary depending on the workload.

Refund Process for Fraudulent Funds Please read the following refund process and related precautions carefully:

1. Electronic Contracts

Once you choose to process a refund, we will send it to your email in the form of an electronic contract. Please make sure your email information is accurate.

2. Precautions

①. Authenticity of information:

During the case handling process, all the information you submit must be true and credible. If it is verified that there is false information, your place in the case will be cancelled.

②. Follow the instructions：

During the entire process, you must strictly follow the instructions of the clearance specialist. If problems arise due to personal operational errors, the agency will not bear the resulting responsibility.

3. Indemnity Agreement:

During the process, we will sign a compensation agreement with you. If the withdrawal fails according to the institution's processing procedures, we will fully refund the relevant fees you have incurred to your account.